COVID -19
Adventures in Spice is open for business. We have adapted with the circumstances to enhance safety for our employees, customers, and communities. Answers to most of the questions we have received are on this page. If you have other questions, please email support@adventuresinspice.com.
Website
Our website is taking orders. Most orders are handled within 48 hours.
We are seeing delays in some shipments handled by UPS Ground and the USPS.
If your order is urgent, please select a premium shipping option for guaranteed fulfillment within 24 hours:
- UPS 2nd Day
- UPS Next Day
Safety
Adventures in Spice is registered with the Food and Drug Administration and inspected by local health departments. We have always followed strict food safety standards. This includes documented procedures and required training for all employees. We updated our documented procedures in February to address new threats posed by COVID-19. Specifically, we have:
- Enhanced our already-aggressive sanitization procedures with additional focus on surfaces used for packaging and fulfillment.
- Implemented and enforced strict social distancing requirements.
- Issued face masks to all employees and required their use at all times.
- Discouraged the use of public transportation and made alternative arrangements for employee transportation.
To preserve social distancing we created a second shift at our kitchens. Rather than filling our building during daylight hours, we extended the day to make sure everyone has ample space at all times.
Thank You
We cherish the relationships we have with so many wonderful home cooks, chefs, bakers. We are keeping our company running for you. Your support means everything to us. Thank you for your patience as we fill every order carefully, safely, and with the utmost attention to quality.
We appreciate all of your kind emails, chats, and phone calls. You can help us out by liking and sharing our posts on Instagram and Facebook. You can communicate with us by emailing support@adventuresinspice.com. Use the Order Notes field at checkout to encourage our spice crew.
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